Privacy Policy

Last updated: October 8, 2026

This policy explains what personal information Slam Tournaments collects when you use slamtournaments.com, tennis.slamtournaments.com and pickleball.slamtournaments.com, why we collect it, who we share it with, and what you can ask us to do about it. We have written it to describe what these websites actually do. If you find anything here that does not match your experience, please tell us at info@slamtournaments.com.

Slam Tournaments runs women's doubles tournaments at resort destinations, as Tennis Slam and Pickleball Slam. In this policy, "we," "us" and "Slam Tournaments" mean Tennis Slam Corporation. One Slam Tournaments account works on all three sites, so the information below is held once and used for all of them.

1. Information we collect

Yes, we collect personal information about you. Specifically:

Information you give us when you create an account

First and last name
Email address
Password (stored only as a cryptographic hash, never as readable text)
Mobile phone number
City and state
Confirmation that you meet our eligibility requirements

Information you give us when you join the interest list or write to us

Your email address and the sport you are interested in, when you join the interest list
The details you put in a message to us

Information you give us when you register for a tournament

Full legal name
Date of birth
Email address and phone number for the event
Emergency contact name and phone number
Your electronic signature and the date you signed the liability waiver
Your team, partner and accommodation selections

Your date of birth, emergency contact details and signed waiver are collected because a physical sporting event requires them. We treat these as sensitive and limit access to them to the people running the event.

Information you give us when you book a room

The room type and dates you choose, and any bed request
The name and phone number of each woman sharing your room

Payment information

Payments are processed by Stripe. Your card number never reaches our servers. You are sent to Stripe's secure checkout page to pay, and Stripe returns a confirmation to us. We store Stripe's reference numbers for the payment, the amount, the currency and the date.

Information collected automatically

IP address, which we use to limit repeated sign-in and form attempts
Browser type, device type and operating system, as your browser sends them with each request
The pages you request, and when, in the server logs of our host

Some privacy laws treat an IP address and similar identifiers as personal information, and so do we.

2. How we use your information

To create and maintain your account and let you log in
To register you for tournaments, build teams and pairings, and run the events
To book your room with the resort and send the resort the rooming list
To take payment and issue refunds
To contact you about your registration, your team and the event you signed up for
To email you about future events if you joined the interest list
To respond when you contact us
To keep the site working, secure and free of abuse
To meet our legal, insurance, accounting and safety obligations

If you are in the UK or European Economic Area, our legal bases are: performance of a contract with you (running your registration), our legitimate interests (operating, securing and promoting the business), your consent where we ask for it, and compliance with legal obligations.

We do not sell your personal information for money. We do share it with the service providers below, who need it to make the site and the events work. This is a complete list of the third parties that receive personal information through these websites:

Stripe (payment processing) receives your name, email address and the payment amount when you pay. Stripe is an independent controller of that data.
The resort hotel where an event takes place receives the rooming list for your booking: the names and phone numbers of the women in each room, the room type, the dates and any bed request.
Brevo (email delivery and the interest list) receives your name and email address so we can send you account, registration and event email, and holds the addresses on the interest list.
Cloudflare (web hosting) stores our websites and database on servers in the United States, receives your IP address when you load a page, and routes the mail sent to info@slamtournaments.com.
Our staff and contractors who build and operate the site and run the tournaments.

We will also disclose information if the law, a subpoena or a court order requires it, if we need to protect someone's safety, or if the business is sold or merged, in which case your information would transfer with it.

4. Cookies and tracking

A cookie is a small file your browser stores. These sites set one cookie of their own, which keeps you signed in as you move between slamtournaments.com, tennis.slamtournaments.com and pickleball.slamtournaments.com. The sites cannot sign you in without it, and it is set only when you sign in or create an account.

At the time of this update these sites do not run analytics or advertising tags and set no analytics or advertising cookies. The fonts and code the pages use are served from our own site, so no other company receives your IP address from them. If that changes, we will update this policy before it does.

5. Automated decisions and artificial intelligence

We think you should know exactly where automation sits in this business, so:

We do not use artificial intelligence or automated decision-making to make decisions about you. Whether you can register, what you pay, which team you land on and how the draw is made are decided by people and by fixed rules, not by a model scoring you.
We use AI tools to help produce our marketing material (written copy and images for our website, email and social media) and to help write and maintain the software that runs this site. These tools are not used to profile you or to make decisions about you.

If we ever start using automated systems to make decisions that affect you, we will say so here before we do it.

6. How long we keep your information

Account information: while your account is open, and for 12 months after you ask us to close it.
Tournament registrations and signed waivers: seven years after the event. Waivers are legal records tied to a physical sport, and our insurers and the statute of limitations require us to keep them.
Payment records: seven years, for tax and accounting.

When a retention period ends we delete the information or strip it of anything that identifies you.

7. How we protect your information

The site is served over HTTPS. Passwords are stored as salted hashes and cannot be read by us or recovered. Access to the customer database is limited to the people who need it. We keep the software patched and back the database up.

No website can promise perfect security. If a breach affects your personal information, we will notify you and the relevant regulators as the law requires.

8. Your rights

Wherever you live, you can ask us to:

Tell you what personal information we hold about you and how we use it
Give you a copy of it
Correct anything that is wrong or incomplete
Delete it, except where we must keep it (signed waivers and payment records, above)
Stop sending you marketing email

California residents also have the right to know what is collected, disclosed and shared, the right to delete, the right to correct, the right to opt out of sale or sharing including through the Global Privacy Control, the right to limit the use of sensitive personal information, and the right not to be treated differently for exercising any of these rights. Residents of the UK and EEA additionally have the rights to restrict processing, to data portability, to object, and to complain to their data protection authority.

To exercise any of these, email info@slamtournaments.com. We will confirm within 10 days and respond within 45 days. We may need to verify your identity before we act, and we will never charge you or reduce your service for asking.

9. Children

Slam Tournaments is for adults. Our events are open to women aged 21 and over, and our websites are not directed to children. We do not knowingly collect personal information from anyone under 13, which is the age the Children's Online Privacy Protection Act (COPPA) covers. If you believe a child under 13 has given us information, email info@slamtournaments.com and we will delete it promptly.

10. Photographs and video at events

We take photographs and video at our tournaments and use them to promote Slam Tournaments. By registering you grant us a licence to do so, which is set out in section 5 of our Terms of Service. This is a specific permission you give us when you register, and it is the one case where images of you may be published publicly.

If you would prefer not to appear, tell us at info@slamtournaments.com and we will do our best to accommodate you, including removing a specific photo on request. We cannot always remove images already reproduced by third parties or printed in material already distributed.

11. Where your information is held

We are based in the United States and your information is stored and processed there. If you are in the UK or EEA, that means your information is transferred outside your country. Where that transfer needs a safeguard, we rely on our providers' standard contractual clauses.

12. Changes to this policy

If we change this policy we will post the new version here and update the "Last updated" date at the top. If the change is significant, we will tell registered users by email.

13. Contact us

Questions, requests or complaints about this policy or your information: info@slamtournaments.com.